Privacy Policy

1. Introduction

Persona Machines Inc. ("Persona Machines," "we," "us") is an artificial intelligence research and infrastructure company. This Privacy Policy ("Policy") details how we handle information collected when you access our website, applications, APIs, and related services (collectively, the "Services"). By using our Services, you consent to the data practices described in this Policy. If you do not agree with this Policy, please discontinue use of the Services.

If you have questions regarding your privacy rights, please contact us at privacy@personamachines.ai.

2. Updates to this Policy

We may revise this Policy periodically. If material changes are made, we will post the updated version here with a new effective date. We encourage you to review this page regularly to stay informed about our data practices.

3. Information Collection & Use

We collect personal information to operate our Services, maintain security, improve user experience, and comply with legal obligations. We collect this data from the following sources:

A. Information You Provide

• Communications Data: When you contact us via email, support tickets, or social media, we collect your name, email address, and the content of your message to respond to your inquiries and maintain our business relationship.
• Account Data: If you register for our Services, we collect necessary credentials and contact details to manage your access.

B. Information Collected Automatically

When you interact with our Services, certain data is automatically generated and logged. This helps us analyze performance, detect fraud, and troubleshoot issues.

• Log Data: Our servers automatically record information your browser or device sends, such as your IP address, browser type, operating system, and the timing of your requests.
• Usage Metrics: We track how you interact with the Services, including feature usage, access times, and data volume.
• Cookies & Identifiers: We may use cookies or similar technologies to persist your session state and preferences. You can control cookie settings through your browser, though disabling them may affect Service functionality.

C. Information from Third Parties

We may receive information from service providers (e.g., cloud hosting, security vendors) or public sources to assist in operating and securing our infrastructure.

4. Disclosure of Information

We do not sell your personal information. We may share data with third parties only under the following circumstances:

• Service Providers: We engage trusted vendors to assist with hosting, analytics, and security. These providers process data on our behalf under strict confidentiality agreements.
• Affiliates: We may share information within our corporate family for operational purposes.
• Legal Compliance: We may disclose information if required by law, regulation, or legal process, or to protect the rights and safety of Persona Machines, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred as a business asset.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, resolve disputes, enforce our agreements, or comply with legal obligations.

6. Security

We implement robust technical and organizational measures designed to protect your data from unauthorized access, loss, or misuse. While we strive for maximum security, no internet transmission is entirely foolproof.

7. Your Privacy Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

• Access & Correction: The right to request a copy of your data and correct inaccuracies.
• Deletion: The right to request the erasure of your personal information.
• Restriction: The right to limit how we process your data.
• Portability: The right to receive your data in a structured, commonly used format.
• Objection: The right to object to certain processing activities.
• Withdrawal of Consent: The right to withdraw consent where processing is based on it.

To exercise these rights, please contact privacy@personamachines.ai. We may verify your identity before processing such requests.

8. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately for deletion.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies separately.

10. International Data Transfers

Persona Machines is based in the United States. Information we collect may be transferred to and processed in the U.S. or other countries where our service providers operate. By using the Services, you consent to these transfers.

11. Contact Us

For any questions regarding this Privacy Policy, please contact us at:
Email: privacy@personamachines.ai